Personally Identifiable Information and Personal Information
Personally identifiable information (“PII”) is information that can be used to identify an individual user, for example, a person’s name, home address, email address or phone number. Personal information is any information relating to or associated with an identified or identifiable person, such as for example financial information and information associating that person with a particular identity, such as social, cultural, or physical characteristics. AgBlox collects PII, for example through third party services used to collect billing information such as credit card numbers. PII is voluntarily provided to us by Customers or users, such as for example sent to us in an email. We receive and store any PII users provide, either entered on our Websites, provided as Customers of our Services, or in any other way. PII does include Personal Information, but Personal Information may include PII.
Collection of Personally Identifiable Information
The use of Personal Information collected through our Websites shall be limited to the purposes of providing the Services to you, for example to process any applicable payment and communicate with you as needed in connection with the Services.
Collection of Web Traffic Data
When you visit the Websites, web servers collect information about your visit, which is stored as anonymous, aggregate data. This information is known as traffic data, and we use this traffic data to learn more about visitors’ use of the Websites and to improve the quality of the content and functionality of the Websites, as well as to target our Product and Service offerings to the people most interested in them based on their use of the Websites. In order to provide the Services to our Customers, AgBlox collects certain information and data provided by them. AgBlox provides proprietary, machine learning-based analyses of anonymized, aggregated information to its Customers and to other third parties as processed data. AgBlox takes commercially reasonable efforts to ensure that this processed data does not include any personally identifiable information, as defined below.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve marketing, analytics, and site functionality.
Cookies and Tracking
Technology such as cookies are used by AgBlox and our marketing partners, affiliates, analytics, and marketing service providers. Such technology is used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Deletion of cookies
You can delete the cookies already on your device. You can typically delete cookies from the Privacy or History area, available from the Settings or Options menu in most browsers.
IP Addresses and browser settings
When visiting the Website, the IP address and the browser settings of your computer are registered. The IP address is the numerical address of the computer used when visiting the Website. Browser settings are e.g. the type of browser you use, browser language, time zone etc. The IP address and browser settings are registered to enable us to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location and verify your review as genuine.
Confidentiality and Security
Information Security and Data Integrity
Lost or Stolen Information
You must promptly notify us if your Personal Information is lost, stolen, or used without permission. In such an event, we will remove that Personal Information from your account and update our records accordingly.
Controlling Your Personal Information
As a registered user of the Websites, you can modify or delete some of the Personal Information you have included in your profile by logging in and accessing your account. Upon your request, AgBlox will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by AgBlox. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us at firstname.lastname@example.org
. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to be forgotten. Upon request to AgBlox via the contact information stated on this page, AgBlox shall inform you of the purpose of the processing; who receives the information and from where the information originates.
Compliance with U.S. and Foreign Data Privacy Statutes
AgBlox endeavors to fully comply with all relevant data privacy and protection legislation and regulation in the jurisdictions in which it operates and in which its Customers reside and/or do business. Each jurisdiction has different approaches to data privacy and protection. If you have questions about AgBlox’s efforts to comply in your jurisdiction, please send a request to email@example.com
Privacy Rights in California Under The CCPA
Your Rights and Choices. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:The categories of personal information we collected about you;The categories of sources for the Personal Information we collected about you;Our business or commercial purpose for collecting or selling that Personal Information;The categories of third parties with whom we share that Personal Information;The specific pieces of personal information we collected about you (also called a data portability request); orIf we sold or disclosed your personal information for a business purpose, two separate lists disclosing (i) sales, identifying the personal information categories that each category of recipient purchased; and (ii) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at firstname.lastname@example.org
, or by using the information request form at diviai.com
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:Deny you goods or services;Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;Provide you a different level or quality of goods or services; orSuggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Privacy Rights Under the European Union’s GDPR
Customers who are within the European Union are entitled to certain principles and rules set forth under the General Data Protection Regulation (“GDPR”) regarding personal data (defined as “any information relating to an identified or identifiable natural person (‘Data Subject’). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.” The GDPR provides for important rights, which include your right to:Access to your personal data.Require AgBlox to correct, update, or remove (in certain situations) your Personal Information.Receive personal data you have provided to us, in a structured, commonly used and machine-readable format with the right to transmit those data to a third party in certain situations.Object at any time to processing of personal data concerning you for direct marketing and in certain other situations.Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.Otherwise restrict our processing of your personal data in certain circumstances.Claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see for example the Guidance from the UK Information Commissioner’s Office on rights under the General Data Protection Regulation. To review your personal information collected by AgBlox, please address your questions in by e-mail to email@example.com
. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to information or making corrections.
AgBlox may process European Union Customer or user personal data at least for the following business purposes:processing related to the import or management of Customer data, generating records, and sending information to relevant recipients through email, SMS, fax, or APIs.managing your account, including authentication and authorization.personalizing the Service for your account.ensuring the accuracy of any third-party integrations that you have set up.using location data.managing customer relationships, including billing, contracts, support, and training.managing of and marketing the Service to potential customers.auditing the Service for information security purposes.identifying and fixing issues with the Service.communication within AgBlox.providing insights to prioritize feature support and improve the Service’s user experience.
The GDPR also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
Under certain circumstances, you may be able to escalate your complaint by invoking binding arbitration with a Privacy Shield Panel. For more information, please refer to the Privacy Shield website.
Privacy Rights Applicable to Other U.S. States
AgBlox may offer publicly-accessible blogs or community forums through one or more of its Websites. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at firstname.lastname@example.org
. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Links to Other Websites
Our Websites includes links to other websites whose privacy practices may differ from those of AgBlox. If you submit Personal Information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Service Provider, Sub-Processors/Onward Transfer
AgBlox may transfer Personal Information to companies that help us provide our Services. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and agreements with our Customers.
AgBlox will retain data we process on behalf of our Customers, including Personal Information, for as long as needed to provide services to our Customers. AgBlox will also retain and use data, including Personal Information, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you send e-mail or other communications to AgBlox, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
You may choose to stop receiving marketing emails or other informational emails from us by following the unsubscribe instructions included in these emails or you can contact us at email@example.com
or use the contact form available at diviai.com
to get in touch.